Fraud and data security

Currently, technological developments allow us to use increasingly sophisticated equipment, which fulfils several functions. We use them to call and be called, to send ...

Porting

Porting your phone number can be carried out only upon your request, when you decide to give up your current telephone service provider and ...

Mobile phone spam

Have you had enough advertising messages on your mobile even though you initially agreed to receive it? Do you receive advertising messages on your ...

Processing personal data

When concluding your contract, you have the option to choose whether your personal data will be included in the subscriber directories (phone book, online ...

Lost/stolen phone

For limiting your losses if your phone is lost or stolen, take some safety precautions: Do not use the default PIN! Personalize it and ...

Interconnection

A subscriber of a telephony provider can speak with a subscriber of another provider only if the two providers have concluded an interconnection agreement. ...

How to choose your internet offer

The best offer for you is the offer that best satisfies your needs. So, first, you should think about the purpose for which you ...

How to get informed

The telecom market is very dynamic, competition triggering the continuous launch of new attractive offers for the users. These offers are often complex, not ...

A to Z contract issues

The contract for internet services is important as it establishes your rights and obligations in relationship with your provider. ...

Prepaid card for internet

A prepaid card for internet allows you to better control how much you pay on internet services. Moreover, the offers are more dynamic and ...