How to choose your internet offer

The best offer for you is the offer that best satisfies your needs. So, first, you should think about the purpose for which you ...

How to get informed

The telecom market is very dynamic, competition triggering the continuous launch of new attractive offers for the users. These offers are often complex, not ...

A to Z contract issues

The contract for internet services is important as it establishes your rights and obligations in relationship with your provider. ...

Prepaid card for internet

A prepaid card for internet allows you to better control how much you pay on internet services. Moreover, the offers are more dynamic and ...

Installation and activation of your internet service

The term within which the provision of services is to start must be stipulated in the contract concluded with the provider. Usually, the contract ...

Suspending the internet service provision

During the execution of the contract, the provision of the internet service may be suspended in the following situations. At your request ...

Quality of the internet access service

The providers have the freedom to set the service quality and availability parameters, according to their commercial policy and to the technologies used, but ...

Tariffs – general information

Generally, the offers for fixed internet services require the payment of a monthly flat rate, ensuring unlimited traffic. ...

Internet Service Billing

If your tariff plan provides for metering and accordingly charging the traffic achieved, you should pay attention to all the tariffs mentioned in the ...

Customer Relations Service

The contract you conclude with a provider must contain information regarding the technical assistance and customer relations services it offers and the way of ...