Resolution of complaints

Each provider must establish a mechanism for the resolution of complaints. According to the law, the mechanism for the resolution of complaints ...

Conditions for the submission of postal items

General conditions: The postal providers individually establish the conditions for the acceptance of the postal items. ...

How to choose a postal service provider

1. Here is the list of postal service providers authorized by ANCOM. If you want to choose among providers from your county of interest ...

Customer Relations Service (CATV)

The contract you conclude with a provider must contain information regarding the technical assistance and customer relations services it offers and the corresponding contact ...

Quality of service

The Government Emergency Ordinance no. 111/2011 requires operators to include in the contracts concluded with the users the fault repair term ...

Suspending the television service provision

During the execution of the contract, the television service provision can be suspended. ...

Installation and activation of the television service

The term for installing the television service must be specified in the contract you concluded. ...

Contract for the provision of postal services

For the provision of postal services, where there is no written contract, the rights and obligations of the parties are set by the general ...

Types of postal items

Postal item – an item addressed in the final form in which it is to be carried and delivered to the address indicated by ...

Choice of the postal service

The best offer of postal services is the one which best suits your needs. So, you should know a few things about postal services ...