Involuntary roaming (border areas)
If you have your international roaming service activated and you are in your country but close to border, your mobile handset might automatically connect to the mobile network of the neighbouring country. Thus, although you are on the Romanian territory, you may have to pay international roaming rates. The accidental entry in roaming is called involuntary roaming.
You can avoid involuntary roaming if:
- you select the network manually
- ask your operator to activate your roaming service only when you travel abroad and to disable it when you are back in the country
- check the network where your mobile handset is connected, before using it
- pay attention to the messages received from the provider informing you on the applicable roaming rates when your handset connects to the network from the neighbouring country
- To avoid being billed an additional cost when you travel to an EEA country and you use the roaming service under the regulated conditions (Roam like at home) in a border area with a non-EEA country (e.g. France/Monaco, Cyprus/Turkey, Italy/Switzerland), we advise you to select manually the network from the EEA country and to pay attention to the messages received from the provider informing you on the applicable roaming rates when your handset connects to the network from the neighbouring country.